Case Management

ECHO (Education Creates Hope and Opportunity)

ECHO provides one-on-one, home- and school-based case-management services to pregnant and parenting teens. Our goal is to help these teens complete their high school education, either through a high school diploma or GED certificate. Teen parents who participate in ECHO are more likely to develop the life skills necessary to break the cycle of teen pregnancy. Case managers assist clients in setting their own goals and help them work toward reducing barriers—such as child care, transportation, and other life circumstances—that may prevent them from being successful in school—and in life. Currently, we offer services in Allen County.

2015 ECHO outcomes

  • 19 out of 20 (95%) graduated from high school.
  • 99% of participants demonstrated an increase in knowledge of parenting skills.
  • 99% of pregnant participants maintained appropriate prenatal care, improving outcomes for their infants at birth.
  • 100% of children were born at or above the national birth weight.

Network for Safe Families (NSF)/Community Partners (CP)

Through a partnership with SCAN, we offer this free service to parents with children under the age of 18 in Allen, Kosciusko, St. Joseph, and Marshall counties. Our case managers provide intensive one-on-one, in-home services that offer assistance to families. Whether it’s a short-term housing crisis, a job search, or family-management and parenting skills, our case managers help families set goals and take the necessary steps to accomplish their goals. Case mangers connect families to community resources and provide the education families need on a variety of subjects.

2015 NSF/CP outcomes

  • 95% of clients increased in their parenting capabilities.
  • 94% of clients increased their families access to health/mental-health care.
  • 99% of clients demonstrated increased knowledge of financial skills and money management.

Community-Based Services

In partnership with the Department of Child Services, Lutheran Social Services of Indiana offers individualized services to families in crisis to promote their health and well-being. Among the services provided are parent training, role modeling, case management, and referrals to other resources. Additional services offered include both home-based and office-based counseling. LSSI incorporates an evidenced-based approach to treatment to reduce the long-term effects of trauma from abuse or neglect and to provide families with a healthy new beginning.

Parent Aid

Through a partnership with the Department of Child Services and probation, we provide services to Allen County and surrounding areas. LSSI case managers provide assistance and support to parents by teaching and demonstrating proper parenting and homemaking functions. The goal of our Parent Aid program is to help build self-sufficiency in families.


What is the Gear-Up Safety Program?

Through the Gear-Up Safety Program, families are provided with necessary safety items—Pack ’N Plays, car seats, electrical outlet covers, baby locks, baby gates, carbon monoxide and smoke detectors, and more—to ensure that their homes are safe places for children. In addition, Gear-Up staff members help with the installation of these safety items and provide education and training on safety topics identified by participating families.

Does Gear-Up cost anything?

No, the program is free and voluntary.

Whom does the Gear-Up Program serve?

Families with children from birth to age 14 in Adams, Allen, DeKalb, Huntington, LaGrange, Noble, Steuben, Wells, Whitley, Fulton, Elkhart, Kosciusko, Marshall, and St. Joseph counties.

How do you enroll?

Just call (888) 722-3678 and ask for the Gear-Up Safety Program. You’ll be asked a few simple questions to make sure that the Gear-Up Safety Program can help you. Or, your referring organization can email