To promote the overall health of our community, LSSI focuses on equipping willing families facing the most challenging obstacles with the skills necessary to make positive life choices as evidenced by advancement toward economic and family stability.
Commitment to excellence
Hope now and for eternity
Respect for all people
Integrity in relationships and resources
Service as a reflection of our faith
Trust in Christ and His Word
As an organization accredited by the Council on Accreditation, Lutheran Social Services of Indiana adheres to the highest standard of best practices while providing quality services to those we serve. One way that we validate this commitment is through our Performance and Quality Improvement (PQI) processes. The purpose of PQI is to reinforce our mission and best practices for every facet of our organization. We accomplish this by being:
- Mission-driven: All program and services reflect the foundation of the agency. Otherwise, why does the program or service exist? We stay focused on our mission. We are a faith-based agency, not just a non-profit agency!
- Client-centered: Services are designed and delivered with the focus on the needs of clients and the community at the earliest possible stages by using best and evidenced-based practices.
- Accessible: Families and individuals have convenient access to services. (i.e., physical access, elimination of runaround for service).